Our Conditions of Hire are available to download here.
The document is in the popular PDF (Portable Document Format) format. As such you will need Adobe Acrobat Reader installed on to your computer to read it.
BOAT HIRE CONDITIONS
Please read these conditions carefully. They are all part of the hire agreement and describe the rights and duties of both you and the Company
In these conditions and the Agreement the following words have the following meanings:-
“Agreement” means the Hire Agreement between You and the Company which is evidenced by your booking request and the Booking Confirmation and is made on the basis of these Conditions
“Booking Confirmation” means the written confirmation issued to You by the Company confirming the hire period, price, place of delivery and other key particulars of the booking
“Company” means Silsden Boats (Holidays) Ltd of Canal Wharfe, Elliott Street, Silsden, Keighley, BD20 0DE
“You” means the person or persons named in the Booking Confirmation. If there is more than one of You each of You shall be individually responsible for complying with the Agreement .
“Conditions” means these Boat Hire Conditions
“Price” means the price in the Booking Confirmation
“Start Date” means the start date in the Booking Confirmation
“End Date” means the end date in the Booking Confirmation.
“Hire Period” means the hire period in the Booking Confirmation
“written” means that the item has been printed, typed, written out by hand or sent or displayed by email or other electronic means.
AGREEMENT TO HIRE
When You request a booking you are making an offer to hire a boat on these Conditions. The Hire Agreement itself only comes into existence when the Company sends out the Booking Confirmation. A provisional or conditional booking is not binding and You may cancel it at any time before the Booking Confirmation is sent out to You by the Company. Similarly the Company may hire the boat to another party in place of you at any time before a Booking Confirmation has been sent to You. The entire Agreement between You and the Company is contained in these Conditions, the booking request and the Booking Confirmation.
Nothing in these Conditions affects Your statutory rights.
The Hirer must be aged 21 years or older. The Hirer warrants that whenever the boat is driven by a person under the age of 21, that they will, at all times, be under the close supervision of a competent person aged 21 years or older. The Hirer warrants that two able bodied people aged 21 years or older will be aboard the boat, taking responsibility of the crew at all times.
PRICES AND PAYMENT
The Company’s advertised Prices are in pounds sterling and include Value Added Tax and, where applicable, Insurance Premium Tax. If the rates of VAT, IPT or any other government tax are changed so that a different rate applies to your hire any difference will be charged or refunded to You as the case may be.
The Company reserves the right to correct errors in advertised or quoted prices at the time of booking Confirmation.
Payment is deemed to have been made when cleared funds are received in the Company’s bank account.
The Deposit is payable at the time of the booking request. The deposit is as shown on the Booking Form.
The balance of the price, including Fuel, Car Parking for a maximum of 2 cars per boat, and Damage Waiver, is due eight weeks before the start date shown in the hire invoice. Time of payment shall be of the essence of the Agreement.
For bookings made less than eight weeks before the start date You must pay the full price at the time of the booking request.
The Company may charge interest at 3% p.a over Bank of England base rate on any money which is overdue from the due date until the actual date of full payment.
Personal agreement and obligations
The Hire Agreement is a personal one between You and the Company and Your identity is a material factor in the Company’s decision to enter into the Agreement. You must be at least 21 years of age at the time of booking. You must be authorised by all other members of Your party to enter into the Agreement on their behalf. The full names, ages and permanent addresses of all members of Your party must be provided to the Company at the time of booking. All changes in Your party (the addition, substitution or removal of any member of the party) which take place at any time after the Booking Confirmation has been issued (including during the hire period) must be communicated in writing and approved by the Company (such approval is not to be unreasonably withheld). You are responsible for making all members of Your party aware of the terms of the Agreement.
The use of alcohol and controlled drugs; Company’s right of immediate cancellation
The boat shall not be navigated while anyone on board is, or appears to be, under the influence of alcohol or drugs and the Company may cancel your booking and refuse to hand the boat over to you or repossess it if you or any member of your party is or appears to be under the influence of alcohol or drugs. In such a case the Company shall be entitled to recover any loss, damage and expense from the monies already paid by You and if this is insufficient to cover its loss it shall be entitled to bring a claim against you for the balance of such claim.
Company’s right to decline handover for safety reasons
The Company may cancel your booking and refuse to hand the boat over to you if, in its reasonable opinion, You are unsuitable to take charge of the boat for any reason that may adversely affect the safety of any person or property. In this event (and provided that You have fully complied with your obligations under this Agreement) the Company will refund the Deposit and any other monies which You have paid to the Company and the contract shall be discharged without further liability on either party.
Company’s right to repossess during the hire
The Company may repossess the boat at any time after commencement of the Hire Period if in the reasonable opinion of the Company You are unsuitable to be in charge of the boat for any reason affecting the safety of any person or property including in particular if You or any member of your party is or appears to be under the influence of alcohol or drugs or if You are not behaving responsibly or if there has been a material breach of the terms of this Agreement.
CANCELLATIONS AND CHANGES REQUESTED BY YOU
The Agreement is a legally binding contract and may only be cancelled in accordance with these Conditions.
If You want to cancel or change Your booking you must give the Company written notice. The date of receipt of the written notice shall be the effective cancellation date but in order to increase the prospects of re-letting the boat You should pre-advise the Company of the impending cancellation by telephone.
The Company shall make the following charges for cancellation, depending on the date on which the Cancellation Notice is received:
|Days before Start Date when Cancellation Notice received||Cancellation Charge|
|More than 56||Loss of Deposit (including any part of the deposit which has not yet been paid)|
|43 -56||50% of Total Price|
|29 -42||70% of Total Price|
|8 -28||85% of Total Price|
|7 or less||100% of Total Price|
The cost of cancellation protection is non-refundable whatever the date of cancellation.
If the Company re-lets the boat to a new customer for the Hire Period or part of it the Company will return the cancellation charge which You have paid in respect of any days for which it has re-let the boat after deducting an administration fee of £30 in total together with any insurance and credit card charges which the Company has incurred.
CANCELLATION BY THE COMPANY
The Company may cancel the Agreement by written notice in the following circumstances:
In the event of an accident affecting the safety or navigability of the Boat
For non-payment of any sum due under the booking
HIRE PERIOD, COLLECTION AND RETURN OF BOAT
The Boat will normally be available between 1.00 pm. and 4.00 p.m. on the start date from Silsden as shown in the Booking Confirmation. Car parking is included in the price, but with a maximum of 2 cars per boat.
You must notify the Company as soon as possible if your estimated arrival time is delayed or disrupted as this may lead to difficulties and delays in making the boat available to You. There will be no rebate of the Price for late arrival nor will the Company accept responsibility for any overnight costs which You may incur if you fail to reach the boat during normal working hours.
Before You take the boat over the Company will give you such instructions, demonstrations and trials as are appropriate and you will then be required to check and sign the inventory of the boat and the hand over sheet.
In the event that the boat is not available on the Start Date due to any circumstance for which the Company is not responsible (for example adverse weather or navigation conditions, damage, mechanical breakdown, late return by previous hirer) the Company may substitute a boat of similar accommodation but if no such boat is available the Company shall immediately refund You with the Deposit and any other payments You have made.
The boat must be returned to Silsden and vacated by You by 9.00 am on the end date and it is Your responsibility to allow sufficient time to ensure timely return.
If you return the Boat late or to the wrong place because of poor planning on Your part or for another reason which is your responsibility then you will be liable to pay £100 for every hour or part hour of the delay in returning the boat or giving possession and the cost of recovering the boat to the return point and any other expenses and losses which the Company may incur as a result of the delay including the loss or cancellation of a subsequent booking.
The Company reserves the right to change the places of handover and return for operational reasons. In such event the Company shall be obliged to give You written notice of the change in sufficient time to allow any necessary replanning of your itinerary and to organise any transport which is reasonably necessary for You and your party as a result of such change.
INSURANCE AND SECURITY DEPOSIT
The Company insures the boat and its equipment against physical loss and damage and against public liability risks. You are entitled to any protection that may be afforded by the Company’s insurance policy (subject to your paying any applicable policy excess) but you and members of your party may become legally liable to the Company or to third parties for loss or damage caused or contributed to by your acts, omissions or negligence.
The Company’s insurance policy does not cover personal accidents or Your personal belongings. Hirers and their crews are advised to take out their own personal insurance cover. You will indemnify the Company against all costs, damage, expenses, liability and claims howsoever arising from the negligence, neglect or default of You to the extent that they are not covered by the Company’s policy. You would be liable for the excess of £250 for each claim.
SAFETY AND OTHER RULES
You agree to comply with the following rules at all times during the Hire Period;
To ensure that at all times while the boat is being navigated or is transiting locks the minimum age of the operator on board and in charge is 21 years.
Not to tow or be towed other than in exceptional circumstances.
To moor the boat securely.
Not to navigate after sunset or before sunrise.
To observe all speed limits, and not to navigate at a speed which creates a breaking wash or disturbs or inconveniences other waterway users, including slowing down past moored boats
Not to race the boat.
Not to bring onto the boat any portable heaters, vehicles, lighting equipment, electric tools or cooking appliances, inflammable liquids or substances, gas cylinders, car batteries, fire arms or any other items which might create dangers or hazards, nor to use any barbecues on the boat.
Not to use the boat for any commercial purpose
To allow the boat to be occupied only by the persons named in the Booking Confirmation
Not to allow to be on the boat at any time more than 12 persons.
To give way to laden or unladen cargo boats, sailing craft, rowing boats and other human propelled craft
Not to take the boat on to tidal waters without the consent of the Company. To cruise only on canals and rivers approved by the Company.
Not to have or carry any live bait on the boat
At all times to observe all bye-laws and navigational limits and abide by the instructions and advice of the relevant Navigational Authorities and the Company and their respective officers and employees
The Company reserves the right at its reasonable discretion and without liability to restrict cruising areas or routes in the light of prevailing weather and navigation conditions
You are in charge of the boat and are responsible for its safe navigation. In the event of any accident or damage involving You or any other people or any property You must:-
Record the full details of the incident and obtain and record the name of any other boats and the names and addresses of any other people involved on the form provided by the Company which is on the boat.
Notify the Company as soon as practically possible with full details of the accident and any damage sustained
Proceed in accordance with and follow the Company’s reasonable instructions
LOOKING AFTER THE BOAT
You are responsible for and will keep the boat and its equipment and contents in clean and tidy order during the Hire Period.
You must notify and provide full details to the Company of any breakdown, damage, theft or loss involving the boat as soon as practically possible. You must not undertake or commission any repairs, adjustment or service without the Company’s prior approval.
Although the boat and its equipment are insured against many risks by the Company You remain responsible to the Company for any damage or loss arising from Your breach of the Agreement, Your deliberate acts or from Your negligence.
You shall be responsible for getting the boat off mud banks or other grounding and for removal of weeds, rope or other matter from propellers and steering gear and for keeping the Company informed of any incidents of this nature.
Vehicles may be left entirely at their owner?s risk in the Company’s car park with a maximum of two cars per boat. The Company will be under no liability for any loss or damage to vehicles or their contents or for Your property on the boat or unless caused by the Company’s negligence.
The Company will return property which it finds which has been accidentally left on the Boat provided that it is claimed promptly and that You either arrange for its collection or agree to pre-pay for any postage and packing. Property not claimed within two months from the End Date may be disposed of by the Company.
The boat is handed over ready fuelled and the price includes the cost of fuel consumed.
Pets are allowed on the boat with a maximum of 2 per boat and only with the Company’s permission. You shall give notice of any pets You wish to bring at the time of making the booking.
You must provide any pet baskets or blankets.
All pets must be properly house trained or caged as appropriate, must never be left unattended, and shall not be allowed on bedding or chairs.
Pets and pet damage are not covered under the Company’s insurance policy and You will be liable for any damage or loss caused by them.
If any extra cleaning is required due to the presence of pets, then this charge will be passed on to You.
You will be required to sign the inventory on taking the boat over. Any shortcomings discovered during the Hire Period must be notified to the Company as soon as practically possible so as to afford the Company the opportunity to rectify the matter.
An element to cover damage waiver is included in the hire fee, which protects You against accidental damage to the boat or its equipment, with the following exclusions:
Speeding, reported or witnessed
Steering or operating the boat whilst under the influence of alcohol or drugs
Malicious, negligent or intentional damage to the boat, its equipment, the waterway, other boats or structures.
Damage to the rudder, skeg etc. due to cill damage in locks
Return of the boat late, or in an unclean condition.
Any damage caused by these exclusions will be charged for
EXCLUSION AND LIMITATION OF LIABILITY
The Company shall not be liable to pay any compensation, damages, costs or expenses for any claim arising from any cause beyond the Company’s reasonable control which could not have been mitigated or avoided by the Company including but not limited to:
Loss of or damage to any person’s property (including the Boat);
Non-fulfilment, interruption or delay to the booking;
Breakdowns, mechanical problems, latent defects, damage to the Boat;
Restrictions on cruising, obstructions, repairs, damage or closure of waterways, non availability of routes, navigational works, storms, floods, droughts, ice, shortage of water or other weather or climactic conditions;
Rationing, shortage or non availability of fuel;
Consequential loss, damage or expense which You incur including the cost of alternative transport, accommodation or other holiday provision.
The Company’s total liability to You and any person claiming through You in respect of all claims which may arise under the Agreement (other than in respect of claims for personal injury or death due to negligence on the part of the Company) shall be limited in aggregate to twice the Total price actually paid by You to the Company in respect of the Agreement in question.
The specifications of boats, their accommodation, facilities and equipment in the brochure are intended as a general guide and the Company shall not be liable in the event of any insubstantial differences in the boats supplied and reserves the right to make modifications. In particular alterations may occur during rebuilding or refitting, boats within classes may differ, colours may vary, layout plans are for guidance only and are not to scale and boats may have steps which are not shown. If Your party includes any infirm or disabled persons You should make relevant enquiries at the time of booking.
LAW AND JURISDICTION
This Agreement shall be governed by the law of England and Wales.
Any dispute arising under this Agreement shall be submitted to the exclusive jurisdiction of the Courts of England and Wales
The British Marine Federation and the Royal Yachting Association recommend that disputes arising under this form of Agreement which cannot be resolved by negotiation, should, with the written agreement of the Parties, be submitted to mediation or failing that to arbitration under the British Marine Federation’s Dispute Resolution Scheme, which is approved by the Royal Yachting Association.
Details of the mediation scheme operated by the British Marine Federation are available at www.britishmarine.co.uk/mediation.
Matters suitable for arbitration shall be submitted to a single Arbitrator in accordance with the British Marine Federation’s Dispute Resolution Scheme. The provisions of the Arbitration Act 1996 shall apply.
Only the named parties to the Agreement may enforce the terms of the Agreement. The parties agree that the Contracts (Rights of third Parties) Act 1999 shall not apply to this Agreement.
DATA PROTECTION POLICY
In order to process your booking we need to use the information provided such as name, address, any special needs etc. We confirm that we will not pass any information given by you to any third party, save as required by law. Your data controller is Silsden Boats (Holidays) Ltd.
DISABILITIES AND MEDICAL PROBLEMS
If you or any member of your party has any medical problems or disabilities that may affect your holiday please let us know before you confirm your booking and give us full details in writing at the time of booking. If we feel unable to properly accommodate the particular needs of the person concerned we must reserve the right to decline/cancel the reservation.
CANCELLATION PROTECTION SCHEME
A contract exists once a deposit has been paid and a booking form has been confirmed, and you are liable for the whole cost of the holiday, even if you are unable to take your holiday.
Silsden Boats (Holidays) Ltd has created a Cancellation Protection Scheme (CPS) to offer you protection against liability in certain circumstances. Where any of the qualifying circumstances are met, all hire monies will be paid in full, less the CPS cost, and the Hirer will be absolved from any balancing hire payments.
The decision of Silsden Boats Holidays (Ltd) is final.
CPS only covers complete cancellations prior to the start of the holiday. It does not give a pro rata refund if one or more of the persons are unable to take the holiday.
Cover is only provided for people named on the booking form.
Any claims must be supported by documentation evidence as stated in the CPS.
Any claim must be made at the earliest opportunity by telephone and backed up in written form via recorded delivery mail.
Qualifying circumstances in all cases must be certified by a qualified registered medical practitioner in writing.