01535 653675 
01535 653675
We understand that the situation is unsettling and we would like to reassure you that we are closely monitoring the developing situation and following Government advice to ensure holidays can take place and our teams operate safely.
We have updated and adapted our housekeeping and handover procedures in line with Government advice.
We're open for business as usual and will provide an update should any changes occur to any of our breaks.
We would advise you to check the UK Government website for the most up-to-date information: https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public and here for up to the minute info: https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
The canal network along with other Canal & River Trust attractions remain open and usable: https://canalrivertrust.org.uk/media/original/41496-statement-re-coronavirus.pdf?v=3d1a2c
If you have any questions regarding your holiday booking then please call us on 01535 653675
We are sorry to announce that, in light of Government announcement last night to stay at, we will not be able provide some breaks as previously planned.
The latest government advice is as follows: "Only go out for food, heath reasons and essential work during the coronavirus (COVID-19) pandemic.
Taking into consideration the UK Government’s latest advice regarding COVID-19 (Coronavirus), we have taken the decision to defer all holidays from 27th March until 30th April 2020. If you are due to visit us between the above dates, we have sent you an email with information on how to defer your holiday. (Please ensure you are vigilant in checking Junk / Spam folders).
As always, the safety and health of our team and guests is one of our top priorities and we have taken this difficult decision in support of the UK Government recommendations. We know this will be very disappointing for lots of our guests, and we assure you that this decision has not been taken lightly.
Please accept our sincerest apologies for this.
If your holiday is not affected by the above time period, please refrain from contacting us regarding your holiday in relation to COVID-19. We do advise you keep an eye on our website.
We understand this is upsetting and disappointing news for our guests, and we do extend our sincerest apologies. However, the safety and well-being of both our guests and our team remain an important priority for us and this is not a decision we have taken lightly.
Again, please accept our sincerest apologies that we have needed to take this decision.
Thanks
Jenny Burnley
Financial Director